Privacy Policy
Last updated: January 1, 2026
Information We Collect
HVAC in LA collects information you provide directly when you:
- Fill out a contact or quote request form (name, phone, email, service address, message)
- Call our phone number (818) 697-6699
- Email us at sales@hvacinla.com
We also collect standard web analytics data (page views, referral sources, browser type) through Netlify Analytics. We do not use Google Analytics or cross-site tracking cookies.
How We Use Your Information
We use the information you provide to:
- Respond to your service inquiry or quote request
- Schedule and perform HVAC services
- Send appointment reminders and follow-up communications related to your service
- Submit rebate and permit applications on your behalf (with your authorization)
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Data Retention
We retain customer contact and service records for 7 years to support warranty claims, permit records, and rebate documentation as required by California law and contractor licensing requirements.
Your Rights
Under California's Consumer Privacy Act (CCPA), you have the right to request access to, correction of, or deletion of your personal information. To make such a request, contact us at sales@hvacinla.com or call (818) 697-6699.
Cookies
This website uses only essential cookies required for form submission (Netlify Forms). No tracking or advertising cookies are used.
Contact
Questions about this policy: sales@hvacinla.com · HVAC in LA, 7641 Burnet Ave, Van Nuys, CA 91405